Employee at a desk in an open-plan office with colleagues in the background

Business wifi designed, installed and managed

Home wifi drops when somebody walks down the hall. Office wifi drops when thirty people log in at once, and that is a different problem with a different answer. We measure what is needed, install what follows from that and keep it running, including the wired network underneath, because that is where half the faults sit.

Ask for wifi advice ↗ Request a quote

How we work

From measuring to managing

Four steps. The first is the only one that decides whether the rest is right.

Measuring instead of estimatingA site survey with Ekahau shows where the signal drops, where channels interfere and how many access points are genuinely needed. Estimate the number and you structurally place too few or too many, and too many is a fault as well, because overlapping access points fight over the same channel.
Design for use, not for floor areaFifty people in a meeting room ask something different from fifty people spread over a floor. A warehouse with steel racking asks something different again. We design for the number of devices and for what those devices do.
Installation with the cabling includedAn access point is only as good as the cable beneath it. We pull the data cable, terminate it, hang the access points and add the switch and the PoE supply. One party for the wireless and the wired part saves the conversation about whose problem it is.
Managing and adjustingFirmware, channels, transmit power and guest access keep needing attention. In management we see which access point is generating complaints before anyone calls, and adjust what can be adjusted.

We do not supply the internet connection itself. The line, the subscription and the bandwidth to the outside come from your provider and stay with them; we connect to it and make sure the network inside does what it should. If a complaint sits on the line and not on the network, we say so rather than hanging more access points on it.

What is usually wrong

Four causes of poor wifi

None of the four is solved by a more expensive access point.

Too few access points, or too manyToo few leaves gaps. Too many causes interference, because two access points on the same channel keep each other busy. Both look identical in the app: bars that drop away.
A guest network on the same channelA guest network running on the same radio halves the capacity for your own people. Guests belong on their own, and not only for security reasons.
The cabling underneath is not up to itAn access point on a cable from 2009 will never reach what it says on the box. This is the cause least often investigated and most often the real one.
Nobody is looking at itWifi is not an installation but an environment: devices are added, a wall moves, the neighbours put a network on the same channel. Without management a good network becomes a mediocre one in two years.

That is why we start with measuring and not with a quote for equipment. If the measurement says nothing needs adding, that is the outcome.

Questions we get about this

The ones that come up most, answered briefly.

Do you supply the internet connection as well?

No. The line and the subscription stay with your provider, and that is how it should be: the contract is in your name and we do not sit between you and it. We handle everything from the socket inwards: the design, the access points, the switches, the cabling, the split between guests and staff, and the management afterwards. If you have two lines from two providers, we make sure the network itself fails over.

Why does the wifi always drop in the same spot?

Almost never because of the user’s device, and almost always because of coverage or channel planning. Metal, glass, full racking and cold rooms absorb the signal, and two access points on the same channel interfere with each other more than one on its own would. That is measurable rather than guessable, and an on-site survey pinpoints such a spot within an hour.

How many access points do we need?

That does not follow from the floor area but from what happens on it: how many people at once, on what, and through which walls. A thousand square metres of office with plasterboard walls needs fewer than half that in warehouse with steel racking. We survey on site and put the number in the proposal, with the positions alongside it.

Wifi that holds up when it is busy

Tell us where it drops and how many people are on it at once. We measure, show what the measurement says, and say so when it is the line rather than the network.