Auerswald phone systems for small business
We are a Auerswald reseller: COMpact phone systems, COMtrexx, COMfortel handsets, DECT systems. Delivered with the settings already on it, installed where that is needed, and with a price and lead time before you decide.
What Auerswald makes
Auerswald is a German family business making phone systems for smaller organisations, with one property that often decides it in practice: alongside IP the systems also accept analogue handsets and ISDN lines. A door phone, a lift alarm or a fax line that has hung there for years therefore does not have to move with you.
Why Auerswald, and where it stops
We choose Auerswald for a migration where not everything can move at once: a building with a lift alarm on an analogue line, a practice with a door phone, a company wanting IP without replacing the rest. That saves a separate project and a series of loose adapters each with their own failure. Where it stops: this is a system for the smaller company and not for a contact centre with queues and reporting. There 3CX, Wildix or a cloud service is the conversation. And here too the subscription and the numbers stay with the provider.
Which Auerswald we supply
COMpact phone systems, COMtrexx, COMfortel handsets, DECT systems
What the price depends on
We do not run a webshop, so there is no rate here that would not apply to your situation anyway. What is here is what the amount depends on, so you know what to send along to get one quickly.
- Model and configurationWithin one product line the gap between the entry model and the heaviest variant is large. Tell us what the device has to do and we pick the configuration that fits, rather than the most expensive one that would.
- The quantityOn a larger batch the per-device price comes down. Twenty at once is a different conversation from two, even when everything else is equal.
- What has to be on itA device delivered with your settings, software and security costs more than a box, and saves an installation day per unit. That is a choice, not a surcharge.
- Delivery and installationTo one address or to fifteen sites, with or without on-site placement, with or without taking away what was there. That difference is in the price and it is yours to steer.
- Buying or renting, and for how longThe same equipment can be a purchase or a monthly amount across three or four years. That changes not only the figure but where it lands in the books, and it is the conversation with the most in it.
What we do around Auerswald
Ordering a handset is the easy part. Whether it attaches to your phone system decides whether it works.
- Provisioning instead of typingThe handset fetches its own settings the moment it joins the network. That makes the hundredth handset as much work as the first, and no number is keyed in by hand anywhere.
- Attached to the phone systemWe do not supply separately from your phone system. Which handset fits follows from the platform you run, because not every brand speaks to every platform equally well.
- Firmware under managementUpdates are planned rather than automatic. A handset that stops registering after an update is an outage at reception, and that should sit with us.
- Swap on failureA replacement is on the shelf, so a broken handset is a swap and not an order. On a reception phone that is the difference between an hour and a week.
What Auerswald plugs into
What it hangs together with in practice. If you already run these, the brand fits onto what is there instead of beside it.
- SIP
- LDAP and Microsoft Entra ID
- Analogue and ISDN
Delivered worldwide
We deliver in the Netherlands, Belgium and Türkiye from our own offices, and beyond that through our distribution partners. On a larger batch the per-device price comes down.
Frequently asked
Do Auerswald handsets work with our phone system?
In most cases they do. We check compatibility against the platform you run beforehand, so you do not find out once the box is open.
Which Auerswald models do you supply?
The business lines: COMpact phone systems, COMtrexx, COMfortel handsets, DECT systems. Which one fits depends on who uses the handset and for what, not on what happens to be on offer.
Can we rent Auerswald as well?
You can. Buying is cheaper over time, renting keeps the monthly figure predictable and the replacement arranged. We work out both before you choose.
Need Auerswald? Ask for a price
Tell us how many and where it has to go, and a price with a lead time comes back.
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